Exseed is a company that makes home fertility tests for men. You get a small device and an app, and it lets you check sperm quality, count, and movement at home instead of going to a clinic.

01/06 –  Challange

Everyone assumed the UI
needed fixing. They were wrong.

I didn’t just sit behind a desktop sending out Google Forms. To actually understand why ExSeed was hitting friction, I literally walked into 50+ pharmacies and reached out to 100+ educational institutions.
By standing in the room and watching real people interact with the system, I diagnosed the root cause: the issue wasn’t the interface styling or the color of the buttons. It was an educational gap. Users simply didn’t understand the underlying concept.
Navigating internal stakeholder friction wasn’t easy, but I presented these raw field insights directly to executive leadership, completely shifting our product strategy from ‘visual redesign’ to ‘curriculum development’

– The UI needed redesigning

– Users didn’t understand the product

– Conversion was a design problem

– Pharmacies weren’t selling it well enough

ExSeed is a health-tech company making home male fertility testing accessible — a device and app that lets men check sperm quality, count, and movement at home.

The brief pointed toward a UI problem: low adoption, poor conversion, weak engagement. The instinct was to redesign the product experience and fix the screens.

But before touching a single screen, I chose to go upstream — to understand why people weren’t engaging in the first place. That decision changed everything.

– Awareness was the real barrier — not UI

– Male fertility is a taboo topic men avoid

– Young people had zero education on fertility

– Schools and pharmacies were untapped channels

 

– Schools and pharmacies were untapped channel

“Through research, we identified key contributing factors including lifestyle, environmental, and genetic factors — yet awareness remained critically low across all channels.”

— RESEARCH FOUNDATION, EXSEED PROJECT

02/06 –  Research

150+ touchpoints.
ONE CLEAR ANSWER.

I designed and executed a multi-layered research approach — covering pharmacies, schools, and clinical professionals to map the full ecosystem, not just the product touchpoints.

Clinical interviews

5 in-depth interviews with clinical professionals and directors — what practitioners observe in patients seeking fertility help.

School research

Surveyed and interviewed across 100+ schools — mapping what students know about male fertility and awareness gaps.

Pharmacy research

Reached 50+ pharmacies to understand how staff discuss fertility testing — and where conversations break down.

Competitor analysis

Mapped ExSeed against competitors — identifying a gap in accessible, non-clinical educational content for younger audiences.

Lifestyle factor mapping

Analysed secondary literature on lifestyle, environmental, and genetic contributors — building a science-backed foundation.

Stakeholder presentation

Presented findings to stakeholders — navigating resistance and building alignment through evidence-led storytelling.

50+

Pharmacies researched across the distribution network

100+

Schools surveyed and interviewed on awareness levels

5

Clinical professionals interviewed in
depth

1

Core problem reframed — awareness,
not UI

03/06 – Findings

What the research
actually revealed

Awareness, not UI, was the barrier

Men weren’t failing to use the product because the interface was bad. Most didn’t know the problem existed — or felt too uncomfortable to acknowledge it.

Young men had zero education on fertility

School curricula didn’t cover male fertility at all. Students had no framework for understanding the topic — making early intervention a major untapped opportunity.

Pharmacies were underleveraged

Staff felt unprepared to start the conversation. Without educational tools, they defaulted to silence — a systemic gap ExSeed could own.

Lifestyle factors were unknown to users

Most people were unaware that diet, stress, and environment significantly impact male fertility — removing any sense of personal agency.

The strategic pivot

Stop trying to sell a product.

Start building awareness.

The research pointed to one conclusion: ExSeed’s real opportunity wasn’t a better checkout flow or a redesigned dashboard. It was becoming the trusted voice on male fertility education — before men even knew they needed the product.

04/06 – Solutions

An infographic that became
a curriculum tool

The tangible output was an infographic poster on male fertility — designed to be used in high schools as an educational resource. Simple, approachable, evidence-backed. Built to start conversations.

Output 01

Infographic poster

A visually engaging, approachable poster designed for high school use — covering male fertility basics, lifestyle factors, and when to seek help. Built using Google Material Design principles with custom typography and colour system.

Output 02

Research report & strategy deck

A comprehensive presentation of findings, insights, and strategic recommendations — delivered to ExSeed stakeholders to influence product and communication direction. Implemented in several schools.
 

Output 03

Channel strategy recommendations

A visually engaging, approachable poster designed for high school use — covering male fertility basics, lifestyle factors, and when to seek help. Built using Google Material Design principles with custom typography and colour system.

05/06 – Skills demostrated

What this project, actually shows

This project demonstrates something most designers at my level don’t show: the ability to question the problem before solving it.

Discovery-led design means treating the brief as a hypothesis, not a fact. I proved that here — and the output was a strategic pivot that influenced the product direction of a real company.

I also navigated internal resistance — stakeholders who expected a UI recommendation, not a channel strategy pivot. Building alignment through evidence is a skill, and this project tested it directly.

01 | Discovery before design

I don’t assume I know the problem. I go find it — through research and data — before touching a single screen.
 

02 | Stakeholder communication

Presenting findings that contradict what stakeholders expected — and building alignment anyway — requires clarity and evidence-led storytelling.

03 | Research to recommendation

Turning 150+ interviews and surveys into a single actionable strategic direction — that’s the synthesis skill separating researchers from designers.

04 | End-to-end ownership

Most people were unaware that diet, stress, and environment significantly impact male fertility — removing any sense of personal agency.

06/06 – Reflection

What I learned

This project fundamentally changed how I approach design briefs. The brief is always a hypothesis. The real problem is almost always upstream from where it first appears.

It also showed me that the hardest part of research isn’t collecting data — it’s presenting conclusions that challenge assumptions people already hold.

FIGMA          |                Infographic design & layout

Illustrator      |     Visual assets & poster production

Photoshop    |         Image treatment & composition

Interviews     |   Clinical professionals, school staff

Surveys         |         50+ pharmacies, 100+ schools

Competitor analysis                  Market gap identification